Out of an abundance of caution and for the health and safety of our guests, associates, and community, Whiteface Lodge has made the difficult decision to temporarily close the resort, including restaurant and spa operations, until May, 2020.
Whiteface lodge will continue to make adjustments to our operations as appropriate and we look forward to welcoming guests back as soon as advisable. We appreciate your patience and understanding.
During this time most departments will be closed. Our in-house reservations and guest services department will remain open from 9:00AM until 6:00PM, daily.
Please check back regularly for our latest updates.
During your stay
As a valued guest of Whiteface Lodge we appreciate your loyalty and the trust you place in our ability to provide a safe and comfortable environment. Recognizing the ongoing and increased uncertainty that coronavirus (COVID-19) is causing around the world, our highest priority is the health and well-being of our guests and associates. With that in mind we wanted to update you on the actions we have taken in response to the outbreak.
Rest assured our standard cleaning routines are very thorough; however, during this time, we have increased our efforts throughout our resort. These actions include, but are not limited to, cleaning and disinfecting hard surfaces and frequently touched items in guest rooms and throughout the public spaces of our lodge. It’s important to note that our cleaning materials and supplies meet or exceed industry standards.
As an added layer of protection for our employees and guests, Whiteface Lodge has implemented a mandatory 24 vacancy period for all guest suites. Once a suite is vacated, it will remain unoccupied for 24 hours or more before being cleaned, sanitized, and made ready for a new guest arrival.
The focus on cleanliness and sanitation is imperative to our daily operation and has always been a top priority for our resort. These additional measures will work to help ensure we continue to provide a safe environment for our guests.
Spa: As instructed by the State of New York, The Spa at Whiteface Lodge is currently closed and is scheduled to remain closed through April 23rd. Spa inquires may be directed to our resort guest services team.
Dining: As instructed by the State of New York, each of our restaurant dining rooms are closed.
Amenities and Activities
Indoor/Outdoor Pool & Hot Tubs: TEMPORARILY CLOSED
Game Room: TEMPORARILY CLOSED
Bowling Alley: TEMPORARILY CLOSED
Outdoor Sports Courts: TEMPORARILY CLOSED
Fitness Center: TEMPORARILY CLOSED
Movie Theater: TEMPORARILY CLOSED
Ice Cream Parlor: TEMPORARILY CLOSED
Nightly S’mores: POSTPONED UNTIL FURTHER NOTICE
Special Events/Activities: POSTPONED UNTIL FURTHER NOTICE
Spa Facility: TEMPORARILY CLOSED
Ice Skating Rink: TEMPORARILY CLOSED