The friendly and knowledgeable concierge staff is dedicated to customizing every aspect of your stay. From activity planning to gift suggestions, the Whiteface Lodge concierge service is here to ensure a seamless visit to our Lake Placid Hotel.

For immediate requests, please complete this online form and the concierge will contact you as soon as possible. Please keep in mind that all activities including dinner reservations have a 24-hour cancellation policy.

Our concierge may be contacted at 518.523.0503 for information about resort activities and scheduling.

Grocery Shopping Service List

The Concierge Staff at The Whiteface Lodge can help you with all of your transportation needs. If you require transportation to or from a regional airport, please supply all relevant information.

The concierge will contact you regarding details and costs of your transportation arrangements.

Please specify type of treatment, dates and times.

For a full list of treatments visit The Spa section on our website. The Spa at The Whiteface Lodge will contact you directly to assure your treatment is arranged to your preferences.